Refund policy

✅ Refund Policy for Digital Products

Digital Product Sales

All products sold on our store are digital downloads. Because of the nature of digital content, all sales are final once the download link has been sent.

No Refunds After Download

We do not offer refunds, exchanges, or cancellations for digital products after the download link has been delivered, as digital files cannot be returned.

Exceptions

Refunds may only be issued in the following cases:

• You purchased the same product more than once by mistake.

• You never received the download link after payment (and we are unable to provide it to you).

• The file is corrupted or unusable, and we cannot provide a working replacement.

If any of these apply, please contact us at balurelaxingnature@gmail.com within 7 days of purchase, and we’ll be happy to assist.